HP C1555 DDS3 DAT Tape Drive Repair
One of our customers just sent in a DDS1 internal DAT drive for repair. We do still get a fair amount of requests for DDS1, DDS2, DDS3 and DDS4 drive repair. This particular DDS1 drive was un-repairable because of excessive head and main board damage. We offered an exchange upgrade to a HP DDS-3 internal drive. The exchange cost $225 and the drive has a 6-month warranty.
The benefit to the customer is that they now have a larger capacity data storage drive that is faster than the old DDS1, but is still in the same product family for compatibility.
How do you get your HP C1555 DDS3 Tape Drive Repair started?
Simply call us at (952) 944-0083 x-15, or toll free 800-295-0083 to get the repair service started. Or you can send us an email via our repair form. We will respond within a few minutes during business hours Monday - Friday. We have a $65 test and advise fee for single tape drives, $125 for tape autoloaders and libraries. The test and advise fee is then applied to the overall repair bill if you choose to proceed with our repair services. If you choose not to go ahead with the repair, the test and advise fee is not refundable. No charge for unrepairable drives.
Contact us at 952.944.0083 x-15 for all of your HP DAT drive repair needs.
Call and ask for Jim: 1-800-295-0083
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“I just wanted to give you some feedback on a recent repair you did on one of my client's tape drives. I appreciate the level of professionalism your company has shown throughout the entire process: from initial contact to the receipt of the repaired product. Frankly, good customer service is something of a dying art and I am glad to see it is still alive and well at Techware.” - Scott G., Sacramento, CA
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“Reinstalled the unit and all is working fine! Thanks for a great job!” - Red, The Peoples Bank of Ripley, MO
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“Thanks for all of your help with our tape drive unit. I was able to put it back in service yesterday and my initial backups were successful! Thanks so much for you professionalism and excellent service.” - Paula, Dupont
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“Hi Jim, It looks like the patch was successful! We will be keeping the HP drive as ordered. I appreciate your patience and support in this matter Jim, and you can bet we will be coming to Techware first whenever the need arises...Thanks!” - J Casterlin, McLendon Hardware Inc
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“Thank you for all your help on the library issue we are having. You guys have helped us out numerous times.” - Ron H., CPSI in Alabama
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“Thanks for the second look and finding the disconnected cables. We have installed the tape back up and it is working well. I really appreciate your professional follow through and would recommend you guys to any one seeking repairs to their back up system. Again great job.” - Steve K., Front Range Mechanical Services
No charge for unrepairable drives.
We Repair Most Major Brands:
Tape drive brands that we work on include: Dell, HP, IBM, Quantum, Sony, Exabyte, Seagate, Compaq, Sun Microsystems, Overland Data, Cipher, Fujitsu, Breece Hill, Adic, StorageTek, Tanberg, WangDat and many more.
