Rimage Prism Thermal Printer Repair
Is your Rimage Prism or PrismPlus broken or starting to fail during the printing process? We can fix your Rimage thermal printer in a week or less. Pricing starts at $195 for the test and advise process. Spare parts are additional.
Typical repairs consist of the following:
- Print head replacement
- Disc Detect Strip
- Bitmap Board
- Take up roller
- Tray pad replacement
- Power supply
- Corrupt Firmware
- Professional cleaning
“Hello Mike, I just wanted to tell you how much we appreciate your help and assistance! We received the printer back and the machine appears to be printing GREAT!! I will most likely be sending out our other machine within the next month or so. YOU GUYS ROCK!!!” - Georgina D., Hollywood Video Services
“Mike, we received our repaired CD printer today. Thanks! You're definitely "on the list" for the next time we need service on our thermal printer. Keep up the good work!” - Ray P., Fredericksburg, VA
“All seems to be working well now. I appreciate that you hung in there until the problem was solved.” - B.N., Duke University
“THANK YOU!!!!!!!!!!!!!!!!!!!! Just wanted to let you know that the file you sent me worked. You guys are great, this is the 2nd time I have had to call you guys about our Rimage Printers and Duplicators and you have helped each time in a friendly manner and got us printing again.” - Mark S., General Dynamics
“I wanted to take a moment and write a thank you for your help and assistance on the repairs for our Rimage 600 machine. In particular, the service call that Dan made to repair the machine on site. Dan's work is always excellent and he goes above and beyond what we expect. Not only did he repair the machine, but he also cleaned and serviced the machine so that it is now fully functional. We have enjoyed working with you and Dan over the years because the customer service is always quick and very accommodating. ” - Barb Z., Speak the Word Church
“We are using the repaired Microboards PFP-printer and it’s working well after all the headaches we had prior to contacting your company. Thanks for all the help from you and Dan!! ” - Rae S., Living Christian Center
“Your instructions worked perfectly....the Rimage robotic printer arm issue is resolved. We'll keep these instructions on file just in case we encounter the problem again. :) Thanks for your support! ” - Gina A., Life Source Media
Call us toll free: 1-800-295-0083
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Printer repair starting at $195
Standard turnaround time is 5-7 working days (excluding shipping time). Prices start at $195. Expedited options start at $395 for 24-48 hour repair. Most completed within 48 hours of printer arriving at Techware. See our terms and conditions. And please take a moment to review the dos and don'ts of packing.
Low quality media may damage your Rimage printer
All Rimage printers are designed so only one disc can be loaded into the printer at a time. When multiple discs are placed on the printer tray, damage is a real possibility.