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Disc Printer & Duplicator Repair

We charge $195 up front for the clean, test & advise fee for each disc duplicator and/or printer that is sent in for repair. We then contact you with a good faith estimate for the repair charges. If for any reason you choose not to proceed with the repair, we simply charge the $195 fee + shipping and send your system back to you.

Call us toll free: 1-800-295-0083

Or fill out the form

Ask for Mike Pfannenstein and fill out the form to the right to get started.

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Repair Information

Our technicians have extensive training and experience fixing, adjusting, cleaning, selling, and using all of the duplicators and printers we service. Our Repair Shop staff has over 20 years combined experience.

If your duplicator or printer is not working right and you've been told that you can't get support for it, YOU CAN! Just pick up the phone and give us a call, you'll be glad you did.

We warranty our work for 30 days. The parts used are purchased from the manufacture and whatever guarantees they have on their parts are transferred to you. Contact us for details as many parts have different warranty periods. Thermal printer printheads carry no warranty as the manufacturers consider these items to be consumables.

10 Tips for a Quick and Successful Repair Experience

Typical Repairs

Typical repairs for the thermal based printers include: printhead installation and alignment (no warranty), bearing replacement, heater roller replacement, sensor replacement, take-up motor and bitmap board replacements.

Typical repairs for inkjet based printers include: extensive cleaning, singulator adjustment and replacement, servo replacement, print engine replacement, print board replacement, print carriage adjustment and replacement.

Typical repairs duplicators include: drive replacement, picker assembly replacement, singulator replacement, motor and belt replacement, firmware updates, etc.

Below is a list of the printers and duplicators we fix on a regular basis. Contact us with any questions or if you have a model not listed below that you would like us to take a look at.

Models We Regularly Fix

Below is a list of the printers and duplicators we fix on a regular basis. Contact us with any questions or if you have a model not listed below that you would like us to take a look at.

*NOTE: Some repairs may be limited due to new part availability.

  • Microboards

  • Print Factory 1 (PRF-1000)*
  • Print Factory 2 (PRF-2000)*
  • Print Factory 3 (PF-3000)
  • Print Factory Pro (PFP-1000)
  • Duplication Towers
  • MX-1
  • MX-2
  • CX-1
  • Primera

  • Signature Pro (57100)*
  • Signature Z6 (57200)*
  • Bravo II (62743)*
  • Bravo Pro (63703)
  • Bravo 4100
  • Bravo 4101
  • Bravo 4102
  • XR (62780)
  • XRP (63780)
  • Amigo II
  • Protege II
  • 7100 / 7100n
  • 8100 / 8100n
  • 6100
  • 5400 / 5400n
  • 3400 / 3410

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