Sony AIT 3 Tape Drive Repair / Exchange
Techwaredist recently received in a Sony AIT3 tape drive that was unrepairable due to severe head damage and the fact that spare parts are difficult on older AIT drives as support was dropped by the manufacturer in March of 2010. We offered the customer a trade-in exchange option for $795. The customer was very happy as the exchange drive has a full 1 year parts and labor warranty.
We were able to get the replacement drive shipped out in a few days.
Getting started with your Sony AIT3 tape drive repair
Simply call us at (952) 944-0083 x-15, or toll free 800-295-0083 to get the repair service started. Or you can send us an email via our repair form. We will respond within a few minutes during business hours Monday - Friday. We have a $65 test and advise fee for single tape drives, $125 for tape autoloaders and libraries. The test and advise fee is then applied to the overall repair bill if you choose to proceed with our repair services. If you choose not to go ahead with the repair, the test and advise fee is not refundable. No charge for unrepairable drives.
Contact us if you are looking for Sony AIT3 tape drive or autoloader repair services.
Call and ask for Jim: 1-800-295-0083
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“I just wanted to give you some feedback on a recent repair you did on one of my client's tape drives. I appreciate the level of professionalism your company has shown throughout the entire process: from initial contact to the receipt of the repaired product. Frankly, good customer service is something of a dying art and I am glad to see it is still alive and well at Techware.” - Scott G., Sacramento, CA
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“Reinstalled the unit and all is working fine! Thanks for a great job!” - Red, The Peoples Bank of Ripley, MO
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“Thanks for all of your help with our tape drive unit. I was able to put it back in service yesterday and my initial backups were successful! Thanks so much for you professionalism and excellent service.” - Paula, Dupont
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“Hi Jim, It looks like the patch was successful! We will be keeping the HP drive as ordered. I appreciate your patience and support in this matter Jim, and you can bet we will be coming to Techware first whenever the need arises...Thanks!” - J Casterlin, McLendon Hardware Inc
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“Thank you for all your help on the library issue we are having. You guys have helped us out numerous times.” - Ron H., CPSI in Alabama
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“Thanks for the second look and finding the disconnected cables. We have installed the tape back up and it is working well. I really appreciate your professional follow through and would recommend you guys to any one seeking repairs to their back up system. Again great job.” - Steve K., Front Range Mechanical Services
No charge for unrepairable drives.
We repair most major brands:
Tape drive brands that we work on include: Dell, HP, IBM, Quantum, Sony, Exabyte, Seagate, Compaq, Sun Microsystems, Overland Data, Cipher, Fujitsu, Breece Hill, Adic, StorageTek, Tanberg, WangDat and many more. Techwaredist.com also specializes in selling Primera BravoPro and XI ink cartridges at very low prices!