We charge a minimum $195 up front for the clean, test & advise fee for each disc duplicator and/or printer that is send in for repair. We then contact you with a good faith estimate for the repair charges. If for any reason you choose not to proceed with the repair, we simply charge the $195 fee + shipping and send your system back to you.

We will not look at physically damaged units - either by the customer or the shipping process. We are not in the business to rebuild very old and abused systems. Damaged systems will be sent back directly to the customer after the freight charges are collected.

Call toll free (800) 295-0083, ask for Mike Pfannenstein and fill out the form below to get started

• Save up to 40% on repair fees - $195 test and cleaning fee
• Fast professional repair
• Most repairs take just 2 - 8 business days

Please use this form to communicate directly with our repair team.

Privacy Policy

Professional CD / DVD duplicator and printer repair services for most duplicators and disc printers. Our technicians have extensive training and experience fixing, adjusting, cleaning, selling, and using CD / DVD duplicators and printers over the past 14 years. The main brands we work on are - Microboards and Primera.

If your duplicator or printer is not working right and you've been told that you can't get support for it, YOU CAN! Just pick up the phone and give us a call, you'll be glad you did.

Most repairs carry a warranty for the parts replaced and for the service performed. Contact us for details as many parts have different warranty periods. Thermal printer printheads carry no warranty as the manufacturers consider these items to be consumables.

Typical repairs for the thermal based printers include: printhead installation and alignment (no warranty), bearing replacement, heater roller replacement, sensor replacement, take-up motor and bitmap board replacements.

Typical repairs for inkjet based printers include: extensive cleaning, singulator adjustment and replacement, servo replacement, print engine replacement, print board replacement, print carriage adjustment and replacement.

Typical repairs for DVD / CD Duplicators include: drive replacement, picker assembly replacement, singulator replacement, motor and belt replacement, firmware updates, etc.

Below is a list of the DVD / CD Printers and Duplicators we fix on a regular basis. Contact us with any questions or if you have a model not listed below that you would like us to take a look at.