Rimage 5300n Disc Duplicator and Everest III Printer Repair

We just completed a repair of a Rimage Professional Series 5300n disc publisher and Everest 3 thermal printer for a local customer. The unit was dropped off yesterday morning and we completed the service today. Our turnaround times are fast, but can vary based on demand.

These 5300n machines are 5 to 8 years old now, but still very solid equipment for making CDs and DVDs.

Typical repairs for the 5300n consist of:

  • Thorough Cleaning
  • CD/DVD Drive Replacement
  • New HDD set
  • Picker adjustment/replacement
  • Front Panel replacement
  • Everest III or 600 printer updates and cleaning

We turned this repair in just 36 hours and the customer is picking up their Rimage duplicator today.

Call us @ (952) 944-0083 x13 if you need help with your Rimage 5100n or 5300n. We have tons of spare parts. If you plan on shipping a Rimage duplicator or printer into Techware for repair please use the original Rimage shipping boxes and inner packing foam.

Keep in mind Rimage moved to California and that Rimage no longer supports the 5300n or Everest III printers. We do, and we are far easier and more enjoyable to work with.

Primera Introduces New Bravo 4200 Series Disc Publishers

Primera has decided to go in an unorthodox direction with the new 4200 disc printer and producers lineup.  Where as the trend had been towards individual ink cartridges to save money on per print prices – Primera has decided to revisit single ink cartridges.

Bravo 4200 features the latest in inkjet printing technology from Funai Electric Company Ltd. Just one ink cartridge needs to be replaced instead of four tanks for CMYK, simplifying operation and on-going maintenance.

It’s an interesting play betting that IT admins and purchasing agents will pick simplicity over cost.  Of course we’ll keep our eyes and ears on the market and respond accordingly.

You can read more about the new printers here: www.finance.yahoo.com/news/primera-introduces-bravo-4200-series-130300908.html

We carry printing supplies from all the major manufacturers including: Epson, Primera, Microboards, Rimage and more. Combined with A grade CD and DVD from CMC, TY and others we are proud to provide rock solid disc publishing solutions to our customers.

One thing is for sure – if you need any type of disc printer or publisher or corresponding supplies –  at http://www.techwaredist.com and http://www.techwarestore.com we’ve got you covered.

Current State of MO Disks – Recertified

Lets talk about the current state of Magneto Optical Disks.  The product category has seen a tumultuous couple of years and now is as good a time as any to reflect.

sony-2300-recertified

Backstory:

For the past 10+ years all Magneto Optical disks have been manufactured by two companies:  Sony & Mitsubishi Chemical (dba Verbatim).  All MO disks made and sold recently regardless of the brand have been OEM from either of those two companies.  Roughly 4-5 years ago Mitsubishi Chemical decided the market was no longer large enough to support and exited the category.  This drove up the price a bit because now Sony was the only manufacturer producing the product.   Roughly 1.5 years ago Sony announced that they too were exiting the category.  This left zero companies producing the much needed optical disks.

The supply dwindled – the price increased as available inventory dried up on a worldwide scale.  In some cases prices have increased 600% on certain capacities!!

Current Situation:

Lots of folks still rely on this media to back up and archive data in the Medical, Aviation, Telecommunication and Defense channels.  Many times they simply cannot update their systems to new archiving media.  Procuring new media for our customers that rely upon MO disks on the open market is frankly way to expensive and more often than not impossible.

With that in mind we decided to begin the process of sourcing and recertifying Magneto Optical Disks.  It makes perfect sense when you think about it.  Here is one of the most rugged, redundant forms of optical media that is capable of hundreds of thousands of read/write cycles that is honestly mostly used once and then stored for legal purposes.

How do we do it?

1.  We source disks from internal customers that have purchased disks from us or other vendors and whose data has exceeded it’s archival life.

2.  We ship/receive the parcels via certified methods with tamper resistant seals and check in each and every disk.

3.  Each disk is collected, categorized and inspected upon receipt for critical defects.

4.  Each categorized Magneto Optical Disk is then inspected by a second digital media expert with over 16 yrs experience, he removes the labels, inspects the ODSM (optical disk shutter mechanism) for functionality and cleans any ink from the disk itself.

5.  The disk is then degassed multiple times using a proprietary process that runs at the SCSI Dos level.

6.  A read/write test is performed to ensure functionality

7.  Magneto Optical Disk is inspected by the third and final person who passes the disk for final assembly.

8.  The MO Disk is packaged in a brand new cardboard sleeve and shrink wrapped.

9.  The Magneto Optical Disk has now been fully recertified and is cataloged/received into our ERP for future sales orders.

 

While these procedures do have costs associated with them and we are unable to provide pre-discontinued pricing, often times the prices of re-certified media are 1/2 to 1/3 of the cost of new sealed media.  They are 100% guaranteed to function the same as the new sealed stock.  We also offer a more lenient return policy on this media.

Currently we are only making this re-certfied media available to our current customers but keep your eyes peeled.  It will be making it’s debut on our website www.techwarestore.com and available to the general public shortly.

 Update!

Sony 2.3 re-certified MO Disk are now available for purchase on our website.

Rimage has Moved all Support to California from Minnesota

Support and Repair service for Rimage Everest and Prism printers, Producer III, Producer IV, 5300n, 5400n and AutoPrinters has moved from Minneapolis, Minnesota to City of Industry, California. This all took place around the end of April 2016.

Rimage-Moving-To-CaliforniaWhat will this mean for Rimage CD and DVD equipment customers? Hard to know for sure, but here are some educated guesses.

  • Higher Shipping Costs for Customers
  • Longer lead times for repair
  • Less Flexibility
  • Less phone support due to the time change to Pacific time
  • Logistic pains

If you are a corporate client looking for help with your Rimage printers and/or robotic systems, give Techware Distribution a call. Techware has been using, selling and supporting CD, DVD and Blu-ray equipment made by Microboards, Primera and Rimage for over 18 years.

Advantages of using Techware are:

  • Central location in Bloomington, Minnesota
  • Faster turnaround times
  • Lower hourly labor rates
  • Live person to talk to on the phone (no automated phone directories)
  • Spare parts availability
  • Willingness to support older legacy equipment – Amigo, Protégé, Everest II, etc
  • Rapid Repair options
  • Loaner printer options – PrismPlus, Everest III and Everest 600
  • Positive, can do attitude

Call us anytime for help, support, rentals, trade-ins, and demo system purchases – 1-800-295-0083 x-13. Ask for Mike.

Not Happy with Rimage Service and Support?

Here is a quick note our service department received today about a Rimage Producer III 8100 upgrade w/ PrismPlus printer and a Rimage AutoEverest 600 that we fixed yesterday:

“I can’t quit talking about how great your service was, and how great the machines are working now!!!  So glad you came into our lives!!! Thanks for checking in and following up!”

Techware can keep your legacy Rimage equipment running for many years past the date the manufacturer’s support ends. Period.
Give us a try. Start by calling Mike at 952.944.0083 x-13

 

CMC Magnetics Purchases Taiyo Yuden Technology

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Dear Valued Customer,

We are very happy to announce that late last summer CMC Magnetics purchased the technology and manufacturing license for Taiyo Yuden optical media products like CD-R, DVD-R, DVD+R, and BD-25 disc media.

This past June, JVC/Taiyo Yuden made the announcement that they will be stopping production of all optical disc media products at the end of 2015 and making a complete withdrawal from the market. JVC/TY’s withdrawal left a huge void in the professional media market and CMC quickly seized the opportunity to purchase the technology and fill that void. CMC Magnetics has committed to produce all current JVC SKUs and maintain the unmatched quality and consistency the professional market demands. With the help of the Taiyo Yuden engineers, CMC has built specialized, dedicated production lines using the exact same processes, raw materials and strict quality control measures to ensure the TY CD and DVD media quality is maintained.

Techware Distribution will be distributing the full line of new CMC made products. In an effort to make the conversion to the CMC products as seamless as possible, Techware has purchased a significant amount of the current JVC product (made in Japan) to ensure product is available well into 2016. We understand that there will be some skepticism in the market as to whether or not TY’s quality can be reproduced. Based on our testing and frequent updates from CMC Magnetics, we are extremely confident that the new media will perform to TY’s high standards.

The CMC made products will be branded as “CMC Pro” and all cartons will be labeled “Powered by TY Technology”. Part numbers for the CMC Pro products will be very similar to the existing JVC part numbers. All current JVC part numbers start with “J” and the new SKUs will be exactly the same except they will start with “T”.

Example:1b92567c-74d0-425c-9397-bffad81f7ab9
JVC SKU:             JCDR-ZZ-SB
CMC Pro SKU:   TCDR-ZZ-SB

This should make the transition much easier than a complete new part number strategy. Product labels will use the same format that is currently being used.

Packaging will also be very similar. CMC will use the same stretch-wrap as the current JVC products, however the cakeboxes used will be slightly different. Cartons will be double-walled corrugated cardboard and will be even more durable than the current JVC cartons.

Taiyo Yuden & CMC Join Forces!

Well that didn’t take long!

We recently received the following email communication:white cd joined copy

Taiyo Yuden Co., Ltd., a Japanese leading optical disc manufacturer, will license CMC Magnetics Corporation their technology knowhow, patents, Media IDs, and trademarks related with their high value-added products of CD-R, DVD-R, and DVD+R. On September 21st, 2015, the companies have signed the license agreement on this project for high-quality optical discs.

Taiyo Yuden , known as an inventor of CD-R ,is an advanced manufacturer focusing on the professional market with their high-quality and high-reliability products throughout the optical disc market.

CMC will enhance the technologies of their high-quality optical discs for professional use with Taiyo Yuden’s media IDs and the specialized technologies such as their manufacturing process and quality control knowhow, and improve the CMC’s high-quality disc products across the board featuring stable high-speed recording, high reliability, high compatibilities with optical recording drives and variety of high-quility printability . And CMC will seek the top status of the high-quality disc products with the aim of supplying high-performance and high-reliability products and the strategy in pursuit of high qualities instead of volumes.

This agreement, CMC comments, will help the company become a market leader. The CMC’s current plan is to launch the new product lines at the end of 2015. And will the strategy for the high value-added products, CMC intends to occupy the most advantageous position by further expanding the distances ahead of its competitors and winning the frontier markets.

Our understandings of the process so far:

  • CMC will be upgrading their production lines to TY specs
  • Discs will be Azo Dye and slightly thicker to accommodate TY specs
  • Production should not be affected
  • Distribution channels should not change.
  • Part Numbers may change
  • Product UID should stay the same
  • JVC branding is gone
  • Branding may include some sort of “powered by TY” type of slogan

This is great news to customers that expect the very best in  optical media.  Taiyo Yuden’s extensive knowledge of manufacturing high quality discs will be passed on to CMC in Taiwan.  Customer should experience only slight administrative pains dealing with changes in part numbers but production should be unaffected.

As always if you have any questions regarding optical media or need production help, don’t hesitate to contact us.

 

 

JVC Disc Production Rumors?

Image

JVC-spindleJVC / Taiyo Yuden announced back in June of this year that they would halt all CD and DVD disc manufacturing by the end of 2015. This was a shock to many users, but not a huge surprise to industry insiders.

Fast forward 3 months and what do we know? Not much other than JVC is set to deliver massive amounts of discs to North American warehouses with the intent of support existing customers well into 2016.

But what is going on behind the scenes?? We can only speculate on industry rumors. Here are some guesses:

  1. Is a competitor negotiating for the rights, patents, IP, formulas for the recoding layers and print surfaces? Could make sense for a manufacturer like CMC, Ritek, Verbatim or MBI.
  2. Does Microboards, largest stocking distributor in the world for JVC discs, have something up their sleeve that will keep the product line going past 2016?
  3. Will a large investor take over operations at the plant in Japan? How about the plant moved to more labor friendly country like China or Taiwan?
  4. Will enough of the last production run make it to the US to satisfy customers?

Your guess is as good as ours. Stay tuned as there will be some clarity soon.

Need help with any CD, DVD, Blu-ray USB thumb drive, SD card or Compact Flash duplication and printing? Let us know. Maybe your vendor has dropped the ball, maybe they are out of business. Either way we are here to help.