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1-800-295-0083

Printer & Duplicator Repair

"Mike,
We rec'd our repaired Rimage Prism printer today. Thanx! You're definitely "on the list" for the next time we need Rimage service. Keep up the good work!"

Ray P.
Fredericksburg, VA
1/22/2010

DVD / CD Printer Repair & CD / DVD Duplication System Repair Shop

 

Professional CD / DVD Duplicator and Printer repair services for most Rimage, Primera and Microboards systems. Our technicians have extensive training and experience selling, using and repairing CD / DVD duplicators and printers for the past 12 years. The brands we focus on are: Microboards, Rimage and Primera. Being located just a few miles from each of these top Minnesota CD equipment manufacturers allows us to offer fast, affordable and professional CD Duplicator / Printer repair services.

inkjet cd printer repair cd printer repair
  • Save up to 40% on repair fees - $124 test and cleaning fee
  • Fast professional repair on Rimage, Microboards & Primera equipment
  • We will look at your printer/duplicator within 48 hours of receipt
  • Most repairs take just 1-7 business days

If your duplicator or printer is not working right and you've been told that you can't get support for it, YOU CAN! Just pick up the phone and give us a call, you'll be glad you did.

Toll free (800) 295-0083 ask for Mike Pfannenstein or fill out the repair form to get started.

We charge a $124 test and advise fee to professionally inspect and diagnose the issue(s) of your CD printer and/or duplicator. We then contact you with a good faith estimate for the repair charges. If you choose to go ahead with the repairs, the $124 test and advise fee is applied to your total bill. If not, we simply charge the $124 fee and send your system back.

Most repairs carry a warranty for the parts replaced and for the service performed. Contact us for details as many parts have different warranty periods.

Typical repairs for the thermal based printers include: printhead installation and alignment, bearing replacement, heater roller replacement, sensor replacement, and bitmap board installation.

Typical repairs for inkjet based printers include: extensive cleaning, singulator adjustment and replacement, servo replacement, print engine replacement, print board replacement, print carriage adjustment and replacement.

Typical repairs for DVD / CD Duplicators include: drive replacement, picker assembly replacement, singulator replacement, motor and belt replacement, firmware updates, etc.

Below is a list of the DVD / CD Printers and Duplicators we fix on a regular basis. Contact us with any questions or if you have a model not listed below that you would like us to take a look at.

Rimage

Prism and Auto Prism printer
Everest II and Auto Everest II printers
Amigo II with Prism or Everest printers
AutoStar II with Prism or Everest printers
DL5200 with Everest II or Everest III printers
Endeavor with Everest II printer
7100n with Everest III or PrismPlus printer
8100n with Everest III or PrismPlus printers
5300n with Everest III printer
Producer 2000 Protege w/ Prism printers
Rimage 2000i - $275 Minimum
PrismPlus! and Auto PrismPlus! printers
Everest III and Auto Everest III printers
Protege II with Prism or Everest printers
DLN5200 with Everest II or Everest III printers
DiscLab with Everest II printer
7100 with Everest III or PrismPlus printer
8100 with Everest III or PrismPlus printers
5100n with Everest III printer
Producer 2000 Amigo w/ Prism printer
Producer 2000 AutoStar w/ Prism printers

Microboards

Print Factory 1 (PRF-1000)
Print Factory 2 (PRF-2000)
Print Factory 3 (PF-3000)
Print Factory Pro (PFP-1000)
DX-1
DVD Duplication Towers
CD Duplication Towers
MX-1
MX-2
CX-1

Primera Technology

Signature Pro (57100)
Signature Z6 (57200)
Bravo II (62743)
Bravo Pro (63703) 
XR (62780)
XRP (63780)       

dvd duplicator repair cd duplicator repair

Please use this form to communicate directly with our repair team.

Privacy Policy


First Name*
Last Name*
Company Name*
Email Address*
Address One
Address Two
City*
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Primary Phone*
Secondary Phone
Fax

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       regarding specials and news from Techware.
       (Techware will never share your information
       with outside sources)
Duplicator and/or printer manufacturer?

Manufacturer part number and model name?

Serial Number(s)

Brief description of problem or errors?

Approximate date of original purchase?

   
Captcha Number*
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Tips for a successful repair
  1. Fill out the repair form completely
  2. Send back the system in original box, or pack in double walled box with tight fitting shipping foam.
  3. Insure your system with your shipping carrier ($100 process fee for damage claims if you have insufficient packaging)
  4. Inkjet printers - remove ink cartridges & clean ink well
  5. Everest printers - shipping screw needs to be in place
  6. We only repair systems that recently worked
  7. Equipment left at Techware for more than 30 days is forfeited

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Gently Used Equipment

Techware sells gently used CD / DVD equipment. Save big on professionally refurbished and guaranteed equipment from the big three manufacturers.

Microboards Primera